{"id":4641,"date":"2022-05-11T16:16:25","date_gmt":"2022-05-11T19:16:25","guid":{"rendered":"https:\/\/knxbrasil.com.br\/support\/warranty\/"},"modified":"2022-05-11T16:19:12","modified_gmt":"2022-05-11T19:19:12","slug":"warranty","status":"publish","type":"page","link":"https:\/\/knxbrasil.com.br\/en\/support\/warranty\/","title":{"rendered":"Warranty"},"content":{"rendered":"<p>[vc_row content_placement=&#8221;middle&#8221; wrap_container=&#8221;yes&#8221; is_section=&#8221;yes&#8221; section_skin=&#8221;dark&#8221; el_class=&#8221;mt-5 pt-4 m-b-lg&#8221; css=&#8221;.vc_custom_1648563056394{background-image: url(https:\/\/knxbrasil.com.br\/wp-content\/uploads\/2022\/03\/header-background-top-33.jpg?id=3674) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}&#8221;][vc_column width=&#8221;1\/2&#8243; el_class=&#8221;pb-sm-4 pb-lg-0 mb-5 mb-lg-0&#8243; offset=&#8221;vc_col-md-6&#8243;][vc_empty_space][vc_custom_heading text=&#8221;KNX do Brasil Warranty&#8221; font_container=&#8221;tag:h1|text_align:left&#8221; use_theme_fonts=&#8221;yes&#8221; animation_type=&#8221;fadeInUp&#8221; el_class=&#8221;mb-0&#8243;][vc_separator color=&#8221;custom&#8221; align=&#8221;align_left&#8221; border_width=&#8221;4&#8243; css_animation=&#8221;left-to-right&#8221; style=&#8221;solid&#8221; el_class=&#8221;custom-separator customLineProgressAnim my-3&#8243; accent_color=&#8221;#1c5fa8&#8243;][vc_custom_heading text=&#8221;&#8221; font_container=&#8221;tag:p|font_size:15.4px|text_align:left|line_height:26px&#8221; use_theme_fonts=&#8221;yes&#8221; font_weight=&#8221;300&#8243; letter_spacing=&#8221;0&#8243; animation_delay=&#8221;450&#8243; el_class=&#8221;mb-4&#8243; animation_type=&#8221;fadeInUp&#8221;][vc_empty_space][\/vc_column][vc_column width=&#8221;1\/2&#8243; animation_delay=&#8221;1450&#8243; el_class=&#8221;ps-lg-5 pe-5 custom-auto-img&#8221; offset=&#8221;vc_col-md-6 vc_col-xs-10&#8243; animation_type=&#8221;fadeInLeft&#8221;][\/vc_column][\/vc_row][vc_row wrap_container=&#8221;yes&#8221;][vc_column el_class=&#8221;order-lg-2&#8243; offset=&#8221;vc_col-lg-8 vc_col-md-8&#8243;][vc_empty_space][vc_column_text css=&#8221;.vc_custom_1652296450876{margin-bottom: 20px !important;}&#8221;]<\/p>\n<h4><strong>KNX do Brasil Guarantee<\/strong><\/h4>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"img-fluid custom-border-radius-1 float-start me-4 mb-4 alignnone wp-image-3598 size-full\" src=\"https:\/\/knxbrasil.com.br\/wp-content\/uploads\/2022\/03\/garantia-1.jpg\" alt=\"\" width=\"392\" height=\"360\" \/><\/p>\n<p>We offer warranty on the product only upon presentation of the purchase invoice, against any manufacturing defect that it may present within 03 months.<\/p>\n<p>KNX do Brasil declares the warranty null or void if the product has suffered damage caused by misuse (fall, use in disagreement with the installation and operation manual, etc.), natural phenomena (infiltration, atmospheric discharge, etc. ) or for having been sent for maintenance to any technical assistance other than that offered by the company itself.<\/p>\n<p>The equipment will only be received with the presentation of an Invoice. The warranty will also be considered void if the purchase invoice has erasures or modifications. After receiving the product, KNX do Brasil has a period of up to 90 (ninety) days to repair and\/or provide maintenance and return the equipment.<\/p>\n<p>The consumer is responsible for the risks in transport and round trip expenses of the equipment to KNX do Brasil. In cases where the product is no longer available in the company&#8217;s portfolio and is defective within the warranty period, the following measures will be taken:<\/p>\n<ul>\n<li>Replacement with another one with the same function within 90 days;<\/li>\n<li>Reduction of the value if the defect does not make the use of the product unfeasible.<\/li>\n<\/ul>\n<p>[\/vc_column_text][\/vc_column][vc_column el_class=&#8221;card-section order-lg-1&#8243; offset=&#8221;vc_col-lg-4 vc_col-md-4&#8243;][vc_empty_space]<div class=\"porto-ultimate-content-box-container bg-primary py-5 custom-border-radius-1\"><style>#porto_ucb_1212{will-change: box-shadow;box-shadow: none;}<\/style><div class=\"porto-ultimate-content-box vc_custom_1640813573101\" style=\"\" id=\"porto_ucb_1212\">[vc_custom_heading text=&#8221;We are looking for partnerships and clients&#8221; font_container=&#8221;tag:h3|font_size:14px|text_align:center|color:%23ffffff|line_height:1&#8243; use_theme_fonts=&#8221;yes&#8221; font_weight=&#8221;500&#8243; letter_spacing=&#8221;-0.7px&#8221; el_class=&#8221;ls-0 mb-3 pb-1 mt-2 text-center&#8221;][vc_custom_heading text=&#8221;Builders, engineers, architects, investors, resellers, etc.&#8221; font_container=&#8221;tag:h3|font_size:32.2px|text_align:center|color:%23ffffff|line_height:1.3&#8243; use_theme_fonts=&#8221;yes&#8221; font_weight=&#8221;700&#8243; letter_spacing=&#8221;-1.61px&#8221; el_class=&#8221;mb-3 text-center&#8221;][vc_custom_heading text=&#8221;Get in touch with us right now&#8221; font_container=&#8221;tag:p|font_size:16.8px|text_align:center|color:rgba(255%2C255%2C255%2C0.7)|line_height:26px&#8221; use_theme_fonts=&#8221;yes&#8221; font_weight=&#8221;700&#8243; el_class=&#8221;mb-5 text-center&#8221;]<div class=\"porto-sicon-box custom-view-more mb-4 justify-content-center  wpb_custom_1efe903570d178ff0a9b7bfa5febd3a4 style_1 default-icon\"><div class=\"porto-sicon-default\"><div class=\"porto-just-icon-wrapper porto-icon none\" style=\"color:#ffffff;font-size:36.8px;margin-right:0px;\"><i class=\"Simple-Line-Icons-phone\"><\/i><\/div><\/div><div class=\"porto-sicon-header\"><h5 class=\"porto-sicon-title\" style=\"font-weight:500;font-size:16.8px;line-height:1.2;letter-spacing:0;color:#ffffff;margin-bottom:4px;\">WHATSAPP<\/h5><p style=\"font-weight:700;font-size:25.2px;line-height:1.2;color:#ffffff;\">(11) 98213-2847<\/p><\/div> <!-- header --><\/div><!-- porto-sicon-box -->[vc_btn title=&#8221;GET IN TOUCH&#8221; shape=&#8221;rounded&#8221; align=&#8221;left&#8221; skin=&#8221;light&#8221; btn_fs=&#8221;0.8rem&#8221; btn_fw=&#8221;700&#8243; btn_ls=&#8221;0&#8243; el_cls=&#8221;btn-borders&#8221; animation_delay=&#8221;1500&#8243; link=&#8221;url:https%3A%2F%2Fknxbrasil.com.br%2Fcontato%2F|title:Appointment|&#8221; btn_px=&#8221;2.4rem&#8221; btn_py=&#8221;1.282rem&#8221; el_class=&#8221;mb-2 text-center&#8221;]<\/div><\/div>[\/vc_column][\/vc_row]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>[vc_row content_placement=&#8221;middle&#8221; wrap_container=&#8221;yes&#8221; is_section=&#8221;yes&#8221; section_skin=&#8221;dark&#8221; el_class=&#8221;mt-5 pt-4 m-b-lg&#8221; css=&#8221;.vc_custom_1648563056394{background-image: url(https:\/\/knxbrasil.com.br\/wp-content\/uploads\/2022\/03\/header-background-top-33.jpg?id=3674) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}&#8221;][vc_column width=&#8221;1\/2&#8243; 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el_class=&#8221;ps-lg-5 pe-5 custom-auto-img&#8221; offset=&#8221;vc_col-md-6 vc_col-xs-10&#8243; [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":4633,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"om_disable_all_campaigns":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"class_list":["post-4641","page","type-page","status-publish","hentry"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/knxbrasil.com.br\/en\/wp-json\/wp\/v2\/pages\/4641","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/knxbrasil.com.br\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/knxbrasil.com.br\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/knxbrasil.com.br\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/knxbrasil.com.br\/en\/wp-json\/wp\/v2\/comments?post=4641"}],"version-history":[{"count":6,"href":"https:\/\/knxbrasil.com.br\/en\/wp-json\/wp\/v2\/pages\/4641\/revisions"}],"predecessor-version":[{"id":4647,"href":"https:\/\/knxbrasil.com.br\/en\/wp-json\/wp\/v2\/pages\/4641\/revisions\/4647"}],"up":[{"embeddable":true,"href":"https:\/\/knxbrasil.com.br\/en\/wp-json\/wp\/v2\/pages\/4633"}],"wp:attachment":[{"href":"https:\/\/knxbrasil.com.br\/en\/wp-json\/wp\/v2\/media?parent=4641"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}